| Returns: Products are eligible for return within 30 business days since the product is delivered to the client. The customer has 15 days from the day of their purchase to notify our customer care team with their return request. |
| Cancellation of the Order: Cancellations means the right of the client to cancel their order, as long as it is made before 24 hours after the date of placing the order through Malamala Swimwear website. |
| Sale: Products purchased under the SALE category are not eligible for returns or refunds. |
| Defective Products: are those that the customer receives damaged within 30 days after purchase. Products that are damaged as a result of normal wear and tear are not considered defective. |
| Delivery Time to of products returned or subject to exchange: Keep in mind that the products must arrive at Malamala within five (5) business days following the date of notification of the acceptance of the return by Malamala Swimwear. |
| A. Returns: |
| The costs for the concept of “return” will be paid by Malamala Swimwear, including shipping, transportation and handling. |
| Any product returned outside of the 30 day return window may not be accepted or only accepted for store credit. |
| Returns are allowed as long as the products have not been used, contain all internal labels and haven't been customized by the customer. |
| Returns of swimsuits that fall under the definition of personal use are not accepted if the protective hygiene strip has been removed, or if the item is soiled, stained, or appears to have been worn. Except those that are defective or have some flaw. |
| Full Price: Products purchased at full price are eligible for return and for a full refund equivalent to the value of the products excluding shipping costs within 30 days from the date that the product was delivered to you. You will receive the refund in the same payment method you used for the purchase during the next 15 business days since the return was delivered. |
| Products purchased at a discount (other than with a Promotion) or on markdown are returnable within 30 days for a site credit from the date that the Product was delivered to you. |
| Late Returns: At the discretion of Malamala Swimwear, any Product returned outside of the deadline for returns may not be accepted or only accepted for site credit. |
